DOCUMENTATION FOR YOUR WATCH
This section will provide you with all the information you need about Piaget watch warranties and certificates.
WATCH WARRANTY WITH PURCHASE
Your Piaget watch is guaranteed for a period of 24 months from the date of purchase against manufacturing defects.
Only Piaget boutiques, authorised retailers or service centres are qualified to ensure appropriate services and are permitted to provide the International Piaget Guarantee service (Piaget Limited Warranty in US and Canada), in accordance with Piaget Instructions. Any part found by our technical services to be defective as a result of a manufacturing defect will be replaced free of charge.
In order to benefit from this warranty, you will be required to present the Piaget warranty card duly completed by an authorised Piaget retailer. We therefore recommend that you keep this certificate in a safe place.
Piaget watch warranty cards are issued only once, upon purchase. Nevertheless, if you have lost your warranty card and wish to activate the warranty, the invoice delivered by Piaget or an authorised retailer is accepted.
WATCH CERTIFICATE OF AUTHENTICITY
Piaget provides you with Certificates of Authenticity for your tourbillon movements, exceptional timepiece creations and gemstones. Certificates are only issued at the moment of purchase. We therefore encourage you to keep them in a safe place.
WATCH GUARANTEE REPAIR
Our Technical Department has devoted special care to repairing your Piaget creation. This intervention comes with a twelve-month guarantee from the date of repair at the certified After-Sales Service Centre where the repair was made. This guarantee covers the cost of labour and spare parts used during the repair.
This repair guarantee is distinct from the International Piaget Guarantee delivered when you purchase your watch. Problems resulting from accidents, poor treatment, improper or abusive use (impacts, crushing, humidity for non-waterproof watches, etc.), alterations, and manipulations or repairs that were not performed by an authorised Piaget distributor are not covered by this guarantee.
DETAILED GUARANTEE DESCRIPTION
The texts relating to the international guarantee, limited warranty and repair certificates are provided for information purposes only. They do not in themselves constitute effective guarantees. Piaget declines any responsibility in this respect. Only the guarantee certificate duly filled in, dated, stamped and signed by an authorised Piaget retailer entitles the holder to benefit from the said guarantee for the corresponding watch.
Counterfeits: no services will be performed on a counterfeit or fake Piaget watch.
Piaget reserves the right not to repair or intervene on watches that have been altered, modified or repaired by a non-Piaget-authorised retailer or service centre.